QUALITY POLICY
MFD aspires to be the leading integrated third-party logistics company in the Indian Ocean and East African region. We are committed to:
- Providing customers with high quality logistics services including safe storage & distribution of their products while respecting all applicable legislations, which meet their requirements and are fit for their purpose.
- Operating the business as per the requirements of ISO 9001:2015, HACCP, BRCGS, EU and other applicable statutory and regulatory requirements.
- Enhancing the skills of all team members through review of competencies and actively pursuing an on-going training policy, the objective of which is to prepare team members to perform their work more efficiently and to meet customer expectations.
- Promoting the culture of continual quality improvements and the philosophy of doing things ‘right first time’.
- Promoting quality management system internally, ensuring implementation and continually reviewing through internal auditing, management review, corrective and preventive actions.
It is the responsibility of everyone to maintain high standards of quality and safety within the company.